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Description:
Are you looking to kickstart your career in the IT industry? Do you want to lay a solid foundation for your IT career path? You’ve come to the right place! Wondering why? Let’s dive in.
Starting your journey as an IT specialist means mastering the basics. You need to understand computers inside out – how they function, how to install operating systems like Windows, how they communicate, how to manage them, and, of course, troubleshooting hardware issues. And that’s just the beginning. You also need to grasp concepts like user management through networks, handling user accounts, permissions, passwords, and access, all managed through Active Directory.
These are the topics we’ll cover in this course. We’ll delve into printers, networks, and other essential areas, ensuring that the information and examples provided here enhance your learning experience to the fullest. By the end of this course, you’ll feel more confident about your technical background, ready to ace interviews for help desk positions.
With over 15 years of combined experience in the field, our instructors offer practical insights, not just theoretical knowledge.
We’ve structured the course starting from the basics. We’ll begin with installing Windows on a machine, covering the standard steps applicable to most operating systems. Then, we’ll move on to networking, discussing DHCP, DNS, troubleshooting network issues, and mastering essential CMD commands for troubleshooting connectivity problems.
Next, we’ll explore hardware, focusing on printers – types, terminologies, driver installation, and basic troubleshooting. Then, we’ll delve into Active Directory, covering user management and setting folder permissions based on Active Directory users.
Additionally, we’ll introduce you to tools and websites that can streamline your tasks and enhance your professionalism.
The final sections will be dedicated to hardware, exploring PCs from the inside out, understanding their components, basic troubleshooting, and hardware upgrades.
With more than 90% of the course content comprising practical demonstrations, we strongly recommend having a test PC to apply and practice everything you’ll learn here.
Are you ready to embark on this journey? Do you want to land your next IT job? Enroll now in this course and let’s get started.
Target Audience:
– Recent graduates from IT colleges eager to kickstart their IT careers
– IT professionals looking to transition into the help desk realm
– Help desk technicians seeking to expand their knowledge and skills